"Oh my god!"

I never realized how funny phone messages were!!

:0)

If we don't pick up it's because we're on the other line,

or we're too busy to answer the phone...

LOL!

people are funny.

Dan's Condition

Not only do I have to deal with the mental and emotional strains of customer service...

But I also have to deal with this!!

Dermographia, also known as dermatographia, is a skin disorder that causes itchy, red lines to appear when a person affected with the disorder scratches his or her skin. The lines that appear from dermographia are not serious, but they can be itchy and uncomfortable. In addition, these lines can last for several minutes after scratching is complete.

In a person with dermographia, specific skin cells called mast cells have a tendency to be overly sensitive when they experience minor trauma, such as that experienced when a person scratches his or her skin. When a person with dermographia scratches his or her skin, it causes the mast cells to release special chemicals called histamines. When histamines are released in a person with dermographia, the small blod vessels dilate. As the blood vessels dilate, or widen, it causes the characteristic redness and itching associated with dermographia.

In some cases, antihistamines are prescribed to help treat dermographia. Other times, the dermographia goes away on its own. For some people, the condition never really goes away.

I need to think of a title besides "really?!" but it's hard...

I hate it when people come into the store and complain in front of me about the store's policies or the buyback prices. Like really?! I'm right here! I can hear you! Go away if you think it's such a scam! Don't take the money!

Grrrrrrrrrrr.....

Blast[s] from the Past

...I haven't seen these kids in over 8 years...!!

and they still think they're the shizzz!!

GROW UP!
you go to fricken' community college;
by default your coolness factor has dwindled down to zer0!

Really?!

Ah! Dan beat me to it!! Oh well.. here's my vent for the day..

I AM NOT THE STINKIN' WELCOME DESK!!!!
I WORK IN A BOOKSTORE!!
DON'T ASK ME ABOUT THE SHUTTLE SCHEDULE
DON'T ASK ME ABOUT YOUR ID CARDS
DON'T ASK ME WHEN SCHOOL STARTS (you really should know that already)
DON'T ASK ME TO PRINT YOUR SCHEDULE

*speaks in a monotone* the last day to return your books is september 16th you need to have your receipt and all books that are wrapped need to be wrapped in order to get the refund.... have a nice day.

The Blog That Doesn't Exist: THE RESURRECTION

It's coming back!

FALL 2009

NEW STUDENTS!!

SOME NEW WORKERS!

SAME OLD [stupid] QUESTIONS!!

Read it all,

our ventilation blog for college booksellers...

or anyone else that feels like venting about their workplace.

(p.s. we were never here!)

Common Sense

Recently someone came into the store and just stood there. Dan and I were putting candy away and I decided to see how long it would take this guy to ask for help. Five minutes later he was standing there just staring at the candy and Dan finally asked him if he needed help. They guy says, "umm yeah... I'm looking for a pencil....." Those would be over there with all the other pencils... not with the candy!!