I will miss working with you guys!
I hope to read this blog to keep up with all the lovely shenanigans of the store!
I love you all!
Thursday, October 9, 2008
Wednesday, October 1, 2008
Kleptomaniacs
In light of the recent Klepto haunting our bookstore, I thought you all might find this video amusing. Ok fine, it's a little weird.. but can you imagine having a girl/boy friend like this?! Life is interesting! I don't really feel like telling the whole story on here... It's really really long! Enjoy!
Thursday, September 18, 2008
Aged books
Today this guy came in with a paper bag full of OLD books. Like so old they smelled horrible and were yellow. He wanted me to buy them back from him. So I stood there and typed in about 20 ISBN numbers. Some of these books are so old they don't even have ISBN numbers. So I finally finish and I total the amount he was going to get. Now here's the thing, it was 11 wholesale books... but it only came out to $6.75!!! All that work for a measly $6.75! Each book was worth $0.25, $0.50, or $1.00!! I kept expecting him to say, "oh don't worry about it. I'll just THROW them away..." but noo... Seriously these books STUNK!
Monday, September 15, 2008
Power outs are not fun...
So today the power went out at 10:30 this morning, it was not fun! There were a few people that were upset that the store was closed while the power was out... ummm okay, we can't process any transactions, why be open? We did answer any questions that we could though!
Many... and I mean MANY people asked me when the power would go back on. When I told them I didn't know, they asked me why not. Really??? So I just told them... "It will be back on when 'they' fix it, that is all I know"
Some people objected and told me I could sell them their books because they were paying with cash... ummm, okay, but my computer with the prices still isn't working even though you are paying with cash.
We told many people that we would open the store back up when the power came on, however, it may take up to 15 min for us to open the store because we might have to reboot the system.
This is where it gets good...
The lights come back on, Boss Lady is out side the door, so I open it so she can come in. I am trying to shut the door behind her, because we do indeed need to reboot and wait for the registers to turn on before we can unlock the doors. Well... this really tall "tough" looking guy LATCHES onto the door, trying to open it and get in. I tell him that if may take us up to 15 min to open the store ("the system needs to load"). He then (yelling at me) says that he'll just write down his credit card number and we can charge him later. Well sir, no we can not do that, you will need to wait for the system to turn on. Now he's directing me to load the system, but he will not let go of the door. So neither do I! He (AGAIN) yells at me that I can let him in the store.
Well I don't let angry, yelling customers tell me what and how to do MY JOB! So I kindly tell him "Sir we need you to wait outside while we load the system. We will unlock the doors as soon as the registers are ready." While telling him this I am TRYING to pull the door shut. He storms off, pissed! Funny part: no sooner did he storm out of sight did the register post "SIGN ON" and we could open the door.
Sooooo... Boss Lady is trying to open the door... She is barely able to open one side (not even able to put the door stop in place) and people bombard her to get in. Needless to say, someone DRAMATICALLY falls on the door stop that was not put into place...
The day just got worse from there... Financial Aid kept varying off (NOT WORKING), the registers kept needing to be restarted, and WAY too many people wanted to do returns that were not allowed...
Yeah, long day. I was only there from 9 - 3, and of that time we were "power out closed" from 10:30 - 12:30...
Many... and I mean MANY people asked me when the power would go back on. When I told them I didn't know, they asked me why not. Really??? So I just told them... "It will be back on when 'they' fix it, that is all I know"
Some people objected and told me I could sell them their books because they were paying with cash... ummm, okay, but my computer with the prices still isn't working even though you are paying with cash.
We told many people that we would open the store back up when the power came on, however, it may take up to 15 min for us to open the store because we might have to reboot the system.
This is where it gets good...
The lights come back on, Boss Lady is out side the door, so I open it so she can come in. I am trying to shut the door behind her, because we do indeed need to reboot and wait for the registers to turn on before we can unlock the doors. Well... this really tall "tough" looking guy LATCHES onto the door, trying to open it and get in. I tell him that if may take us up to 15 min to open the store ("the system needs to load"). He then (yelling at me) says that he'll just write down his credit card number and we can charge him later. Well sir, no we can not do that, you will need to wait for the system to turn on. Now he's directing me to load the system, but he will not let go of the door. So neither do I! He (AGAIN) yells at me that I can let him in the store.
Well I don't let angry, yelling customers tell me what and how to do MY JOB! So I kindly tell him "Sir we need you to wait outside while we load the system. We will unlock the doors as soon as the registers are ready." While telling him this I am TRYING to pull the door shut. He storms off, pissed! Funny part: no sooner did he storm out of sight did the register post "SIGN ON" and we could open the door.
Sooooo... Boss Lady is trying to open the door... She is barely able to open one side (not even able to put the door stop in place) and people bombard her to get in. Needless to say, someone DRAMATICALLY falls on the door stop that was not put into place...
The day just got worse from there... Financial Aid kept varying off (NOT WORKING), the registers kept needing to be restarted, and WAY too many people wanted to do returns that were not allowed...
Yeah, long day. I was only there from 9 - 3, and of that time we were "power out closed" from 10:30 - 12:30...
Friday, September 12, 2008
Dreams
I'm doing returns in my sleep!!! With actual totals on books... I woke up and freaked out because I was in the middle of a transaction for $80.05 and I had to finish it! I'm glad it's mostly over!
Wednesday, September 10, 2008
opps
I have to almost laugh, just from reading entries... or lack of. You can tell that we have gone from slightly amused by customer antics, to tired and annoyed of their lack of sense.
But just remember, returns end today! That means... arguments tomorrow! hah...meh :-(
But just remember, returns end today! That means... arguments tomorrow! hah...meh :-(
Tuesday, September 9, 2008
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