Power outs are not fun...

So today the power went out at 10:30 this morning, it was not fun! There were a few people that were upset that the store was closed while the power was out... ummm okay, we can't process any transactions, why be open? We did answer any questions that we could though!
Many... and I mean MANY people asked me when the power would go back on. When I told them I didn't know, they asked me why not. Really??? So I just told them... "It will be back on when 'they' fix it, that is all I know"
Some people objected and told me I could sell them their books because they were paying with cash... ummm, okay, but my computer with the prices still isn't working even though you are paying with cash.
We told many people that we would open the store back up when the power came on, however, it may take up to 15 min for us to open the store because we might have to reboot the system.

This is where it gets good...
The lights come back on, Boss Lady is out side the door, so I open it so she can come in. I am trying to shut the door behind her, because we do indeed need to reboot and wait for the registers to turn on before we can unlock the doors. Well... this really tall "tough" looking guy LATCHES onto the door, trying to open it and get in. I tell him that if may take us up to 15 min to open the store ("the system needs to load"). He then (yelling at me) says that he'll just write down his credit card number and we can charge him later. Well sir, no we can not do that, you will need to wait for the system to turn on. Now he's directing me to load the system, but he will not let go of the door. So neither do I! He (AGAIN) yells at me that I can let him in the store.
Well I don't let angry, yelling customers tell me what and how to do MY JOB! So I kindly tell him "Sir we need you to wait outside while we load the system. We will unlock the doors as soon as the registers are ready." While telling him this I am TRYING to pull the door shut. He storms off, pissed! Funny part: no sooner did he storm out of sight did the register post "SIGN ON" and we could open the door.

Sooooo... Boss Lady is trying to open the door... She is barely able to open one side (not even able to put the door stop in place) and people bombard her to get in. Needless to say, someone DRAMATICALLY falls on the door stop that was not put into place...

The day just got worse from there... Financial Aid kept varying off (NOT WORKING), the registers kept needing to be restarted, and WAY too many people wanted to do returns that were not allowed...

Yeah, long day. I was only there from 9 - 3, and of that time we were "power out closed" from 10:30 - 12:30...